Competition and Consumer Policy Division of the Commonwealth
Department of the Treasury
Langton Crescent
CANBERRA ACT 2600
Divisional Contact: (02) 6263 2989
Fax: (02) 6263 3964
Web site: www.treasury.gov.au

Australian Competition and Consumer Commission
Web site: www.accc.gov.au
For a list of regional offices see the ACCC web site.

Australian Securities & Investment Commission
Web site: www.asic.gov.au
Consumer Web site Fido
For a list of regional offices see the ASIC Website.

National Measurement Institute
Web site: www.measurement.gov.au
PO Box 264
WEST LINDFIELD NSW 2070
(Street Address: Bradfield Road, West Lindfield NSW 2070)

Ph: (02) 8467 3600
Fax: (02) 8467 3610
Email: info@measurement.gov.au

Australian Capital Territory

Minister: The Hon Simon Corbell MLA – Attorney General

Office of Regulatory Services
255 Canberra Ave
FYSHWICK ACT 2609
GPO Box 158
CANBERRA CITY ACT 2601
Phone: 02 6207 3000
Fax: 02 6207 0538
Web site: www.ors.act.gov.au

New South Wales

Minister: The Hon Virginia Judge, MP – Minister for Fair Trading

New South Wales Office of Fair Trading
Head Office
1 Fitzwilliam Street
PARRAMATTA NSW 2150
PO Box 972,
PARRAMATTA NSW 2124
Phone: 02 9895 0111
Fax: 02 9895 0222
Web site: www.fairtrading.nsw.gov.au

Northern Territory

Minister: The Hon Delia Lawrie, MLA – Minister for Justice

Department of Justice
Ground Floor
Old Admiralty Towers
68 The Esplanade
DARWIN NT 0800
GPO Box 1722
DARWIN NT 0801
Phone: 08 8999 1999
Fax: 08 8935 7727

Alice Springs
Level 1, Belvedere House,
Parsons Street,
ALICE SPRINGS NT 0870
PO Box 1745
ALICE SPRINGS NT 0871
Phone: 08 8951 5435
Fax: 08 8951 5442
Web site: http://www.consumeraffairs.nt.gov.au

Queensland

Minister: The Hon Peter Lawlor, MP – Minister for Tourism and Fair Trading

Department of Employment, Economic Development and Innovation
Level 26
111 George Street
BRISBANE   QLD   4000
GPO Box 1141
BRISBANE   QLD   4001
Phone: 07 3224 2004
Fax: 07 3229 0434
Email: tourism@ministerial.qld.gov.au
Website: www.fairtrading.qld.gov.au

South Australia

Minister: The Hon Gail Gago, MLC – Minister for Consumer Affairs

Office of Consumer and Business Affairs

Consumer Affairs Branch
Level 4, Chesser House
91-97 Grenfell Street,
ADELAIDE SA 5001
GPO Box 1719
ADELAIDE SA 5001
Phone: 08 8204 9777
Fax: 08 8204 9769

South Australian country callers telephone 131 882 for the cost of a local call (excluding mobiles).

Web site: www.ocba.sa.gov.au

Tasmania

Minister: The Hon Nick McKim, MP – Minister for Consumer Affairs

Tasmanian Office of Consumer Affairs & Fair Trading
Level 3, 15 Murray St
HOBART TAS 7000
GPO Box 1244
HOBART TAS 7001
Phone: 03 1300 65 44 99
Fax: 03 6233 4882
Web site: www.consumer.tas.gov.au

Victoria

Minister: The Hon Tony Robinson, MP – Minister for Consumer Affairs

Consumer Affairs Victoria
121 Exhibition Street
MELBOURNE VIC 3000
GPO Box 123
MELBOURNE VIC 3001
Phone: 1300 55 81 81
Web site: www.consumer.vic.gov.au

Western Australia

Minister: The Hon Bill Marmion MLA – Minister for Commerce

Department of Commerce
219 St Georges Terrace
PERTH WA 6000
Locked Bag 14
CLOISTERS SQUARE WA 6850
Phone: 08 9282 0777
Fax: 08 9282 0850
Consumer Protection Advice Line 1300 304 054
Web site: www.commerce.wa.gov.au

Other Organisations
To contact other relevant organisations, refer to the Complaints Directory: A directory of Consumer Dispute Resolution Schemes and Complaint Handling Organisations

New Zealand

Minister: The Hon Heather Roy, MP – Minister for Consumer Affairs

New Zealand Ministry of Consumer Affairs
PO Box 1473,
Wellington New Zealand
Phone: 64 4 474 2750
Fax: 64 4 473 9400
Web site: http://www.consumeraffairs.govt.nz/

New Zealand Commerce Commission
(enforces Fair Trading Act 1986)
PO Box 2351
Wellington New Zealand
Tel: 64 4 924 3600
Fax: 64 4 924 3700
Web site: http://www.comcom.govt.nz