Consumer Policy in Australia

Responsibility for developing and implementing consumer policy in Australia is shared between the Australian Government and the States and Territories.

New Zealand also contributes actively in Australia’s consumer policy development.

Australia and New Zealand are both members of the OECD Committee on Consumer Policy (CCP).

This part of the ACL website provides information about the consumer policy framework in Australia, our engagement internationally on consumer policy issues and provides resources for those interested in consumer policy issues.


Maintaining consistency with the ACL

International engagement


An Introduction to the Australian Consumer Law

Policy Toolkit

Strategic Agenda 2018 - 2022