Australian Consumer Law
A set of rules on consumer rights and business responsibilities in Australia.
The Australian Consumer Law applies Australia-wide, making it easy for everyone to understand.
For consumers
The rules protect you when buying products or services anywhere in Australia. This law makes sure you are treated fairly.
Compliance and enforcement
Consumers and businesses need to know their rights and responsibilities and how to get help if needed.
Consumer protection agencies
If you think a business hasn’t followed the rules, the Australian Consumer Law regulators have guides on steps to take to resolve your dispute.
Consumer Ministers Network
Government leaders sharing ideas, strengthening partnerships and working together on issues that affect consumers.
Consumer Affairs Ministers renew commitment to protecting consumers, with an ambitious agenda for 2025
The Assistant Treasurer, Stephen Jones MP announced the 2025 Consumer Ministers Network policy priorities from their meeting on Tuesday 10 December 2024.
Consumer Guarantees and Supplier Indemnification under Consumer Law
The Treasury is seeking feedback on the design of proposed civil prohibitions and penalties for breaches of the consumer guarantees and supplier indemnification provisions of the Australian Consumer Law.