Access Canberra
Australian Capital Territory

(02) 6207 3000

Office locations

255 Canberra Avenue
Fyshwick ACT 2609

Postal address

GPO Box 158
Canberra City ACT 2601

We enforce the Australian Consumer Law in the ACT.

We can:

  • deal with complaints about a business
  • provide information to help you before you buy
  • refer you to other services for assistance, including another state, territory or national consumer agency.

We can also help you resolve disputes about:

  • building and renovating
  • buying and selling property
  • fitness services
  • licensed premises
  • motor vehicles
  • owners corporation issues
  • product safety
  • retirement villages
  • scams
  • security services
  • shopping
  • smoking in enclosed public places and outdoor cafés

Access Canberra has published a short directory [PDF 580KB] for consumers to finding assistance when in dispute with a business.