Coronavirus disease (COVID-19) – information for consumers

The ACCC has provided information about consumer rights, refunds, and what to do in the event of travel and other event cancellations as a result of the COVID-19 pandemic. Please visit the ACCC COVID-19 advice for consumers page for further information.

Are you a consumer?

Find out about your rights as a consumer and how the Australian Consumer Law can offer you protection as a consumer.

Are you a business?

Find out what standards are covered in the Australian Consumer Law and what you need to do as a business to uphold those standards.