Department of Mines, Industry Regulation and Safety (Consumer Protection)
Western Australia
www.commerce.wa.gov.au/consumer-protection
1300 304 054
Level 2
140 William Street, (entrance off Murray St Mall)
Perth WA 6000
Regional Offices
Goldfields/Esperance (08) 9021 9494
Great Southern (08) 9842 8366
Kimberley (08) 9191 8400
Mid-West (08) 9920 9800
North-West (08) 9185 0900
South-West (08) 9722 2888
National Relay Service access options for people who are deaf or have a hearing and/or speech impairment: communications.gov.au/accesshub/nrs
If you need an interpreter contact the Translating and Interpreting Service (TIS) on 13 14 50 and ask for a connection to 1300 304 054.
We enforce the Australian Consumer Law in Western Australia.
We can:
- deal with complaints about a business
- provide information on your shopping rights
- act on scam reports
We can also help you resolve disputes about:
- building and renovating
- buying and selling property
- goods and services
- motor vehicles
- product safety
- renting
- retirement villages